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30 days return
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Over 1000 Happy Customers
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The Bio UV Neo Series has a stellar reputation for excellence in design, performance, and dependability.
Systems with water maximum flow rates ranging from 12000 lph to 25000 lph are served by three different models.
Models from the Bio UV Neo Series have electronic ballasts.
Pond water with undesirable contaminants enters the wet chamber of the Bio UV Neo unit and is subjected to the UV bulb's light rays.
Due to the fact that turbidity will impair the ability of the Bio UV Neo unit to transmit UV light waves, it has been built to allow for some turbidity in the water.
Because of this, all Bio UV Neo Series devices are sized for a minimum two-second exposure time to account for potential turbidity in the water and a UV bulb's diminished killing power as it becomes older.
The water leaving the unit is close to drinking water biological quality when the incoming water is exposed for this amount of time.
Is delivery free?
We offer free delivery on the majority of our products over £50. This excludes live fish and bespoke filters. Delivery to UK mainland addresses is £3.95 as standard, or £6.95 for express.
How do I return a product?
Get in touch via email or phone and let us know your problem, we will then help as much as possible. A postage address will be given for you to return the product back to us, and postage will be refunded where applicable to our terms and conditions, which are in line with consumer rights.
At Steel City Koi, we offer a wide range of safe and secure payment options when shopping with us.
Accepted payment methods:
Debit/Credit Cards (Inc American Express)
BACS (for faster dispatch of products) please get in touch for this
Cash upon collection *only for live fish
Pay Later options currently include Klarna and Clearpay
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