We have decided to take some of the hassle out of buying everything you need to install your pond window!
Every Piece of glass in this range will include all you need to install your window to your rubber lined or fibreglass pond
YOU WILL RECEIVE
*High Quality Pond Viewing Window at your selected size
* Silicone Free Fish Safe MyPond Ms300 Pond Window Sealant
* Suction Holders
* Clamps to hold your glass in place while it goes off
* Help and Advice with how to prepare and install your window
Pond Window Glass - made to the Highest Quality in the UK
*Toughened & Laminated
*Heatsoaked for extra Strength
*All Edges Polished and corners Dubbed
*15 Working Day Average Lead Time
CONTACT US TO CONFIRM SHIPPING COSTS BEFORE PLACING ORDERS TO SCOTLAND
- Toughened & Laminated
- Heatsoaked for extra Strength
- All Edges Polished and corners Dubbed
- 15 Working Day Average Lead Time
By placing an order you agree to the following
Delivery lead time is currently 15 working days from placing order, this isn't a guaranteed time but a general lead time going off an average, it can be longer in extremely busy times or areas we don't cover daily.
Sometimes due to delays the delivery is made on the following day, however this is rare so please ensure your assigned day and the following are OK for delivery to take place.
Please note that the delivery can be anytime between 07.30 and 17.30 and will need to be signed for
Glass must be inspected and rejected if there are any defects at the point of delivery, after this point any issues that are included under warranty require the glass to be returned to the factory at your cost for it to be inspected. please check for scratches, lamination smudges, chips etc before signing for your glass. This is very rare but will save lots of time and effort should you encounter any of these issues.
**PLEASE ENSURE ENOUGH HELP IS AVAILABLE FOR OFF LOADING **
Deliveries are not guaranteed. Although over 97% of deliveries run smoothly some do incur some problem and/or delays. We request not to book installation before goods arrive. We will not compensate against failed, delayed or other delivery issues.
Deliveries are Curb side only. You must have enough people on site for offloading, delivery is curbside only. Any damages caused during offloading are the customers responsibility.
Failed deliveries will result in a redelivery charge.
Any issues noticed at the point of delivery should result in you rejecting the delivery, in the event of an issue (which is rare) things are much more swiftly dealt with if the glass is returned to the manufacturer, if this is not done you may be responsible for returning the glass to the manufacturer at your cost.
Steel City Koi Will not be responsible for any failing of glass due to incorrect size/thickness being ordered, we assume you have done your research and know what you need to order.
As each pane is made to order, you accept by placing the order that you have 48 hours to cancel or amend, we can attempt to make changes/cancel afterwards but there may be fee's for doing so which will be advised as requested
Please ensure you have read and understood the above before placing an order.
POSTCODES WHERE DELIVERY IS NOT INCLUDED - ANY ORDERS PLACED WE WILL CONTACT FOR FURTHER PAYMENT OF DELIVERY CHARGES TO THESE AREAS.
AB, BT, CT, DD, DG, EH, FK, G, IV, KA, KW, KY, ML, PA, PH, PL, TD, TN23 - 30, TR
At Steel City Koi, we offer a wide range of safe and secure payment options when shopping with us.
Accepted payment methods:
Debit/Credit Cards (Inc American Express)
BACS (for faster dispatch of products) please get in touch for this
Cash upon collection *only for live fish
Pay Later options currently include Klarna and Clearpay
