Steel City Koi Gift Card

Are you looking for the perfect Birthday or Christmas present for a loved one? Have they been eyeing a fish up for months but not pulled the trigger? Gift a Steel City Koi gift card to your dearest to spend on fish.

Things to note:

• Gift cards DO NOT expire
• Gift cards are not refundable
• Gift cards cannot be used on dry goods purchases
• Gift cards can be used towards the cost of live fish and the delivery of live fish
• Gift cards may be used in person and are not limited to purchasing fish which are advertised on the website

Is delivery free?

We offer free delivery on the majority of our products over £50. This excludes live fish and bespoke filters. Delivery to UK mainland addresses is £3.95 as standard, or £6.95 for express.

How do I return a product?
Get in touch via email or phone and let us know your problem, we will then help as much as possible. A postage address will be given for you to return the product back to us, and postage will be refunded where applicable to our terms and conditions, which are in line with consumer rights.

At Steel City Koi, we offer a wide range of safe and secure payment options when shopping with us.

Accepted payment methods:

Debit/Credit Cards (Inc American Express)

BACS (for faster dispatch of products) please get in touch for this

Cash upon collection *only for live fish

Pay Later options currently include Klarna and Clearpay